A connector with a Beta release status means that the connector has been fully developed and meets all the Validis software and security standards. A Beta release has been developed against vendor supplied test data, meeting the Validis standard of upload processing. It is released as a Beta as it still requires additional volumes of live data to meet the required standards of performance and data integrity.
It should be noted that any issues discovered with a connector released in the Beta state will not be managed within existing production SLAs. By its very nature the Beta process may highlight issues that require further development. Consequently, production SLAs cannot be applied in the case of Beta releases.
BETA Release SLAs
Where a connector is released in Beta state, Validis will work with selected customers and partners to manage the use of this connector. At all stages Validis will look to maintain close contact with the Beta users – including managing the upload process and requesting direct feedback.
It should be noted that any issues discovered with a connector released in the Beta state will not be managed within existing production SLAs. By its very nature, the Beta process may highlight issues that require further development. Consequently, production SLAs cannot be applied in the case of Beta releases.
Validis will work to resolve any issues evidenced at the Beta stage as swiftly as possible and will communicate with the selected customers using the Beta connectors throughout the process.