Invalid Request URI error when launching vClient
If presented with this error after launching vClient, please follow the below steps.
On the machine you are attempting the upload on, type %appdata% into the Windows search box.
You will be redirected to \Users\(your user)\AppData\Roaming. This is the default launch location of %appdata%. However, you will need to navigate to the AppData folder to continue.
Click AppData to go up one folder.
From the AppData folder, follow the file path Local > Apps > 2.0.
Inside the 2.0 folder, Delete the contents indicated in the image below. The name of the folder will be different from the attached screenshot.
Once the folder is deleted, please reattempt the upload.
If you still encounter the error, please reach out to support@validis.com