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Uninstall Pre-Existing vClient

Remove vClient manually if it does not uninstall on its own

Overview

The vClient application should automatically uninstall from a user’s machine. If the application does not automatically uninstall, follow the steps below.

Step 1: Open Installed apps

From the Start menu, search Programs, then select Add or remove programs.

The Windows Start menu search with programs typed in, and Add or remove programs shown as the best match

Step 2: Find vClient

In the search apps box, enter vClient. The vClient app should appear in the results.

The Installed apps page with vclient typed into the search box and one result found, showing the vClient app with its version number and publisher

Step 3: Start the uninstall

Select the three dots beside vClient, then select Uninstall.

An animation showing the three dots beside the vClient app being selected, and the Uninstall option appearing with the message that the app and its related info will be uninstalled

 

The following dialog box will display. Select Uninstall.

The vClient Uninstall dialog asking whether you are sure you want to uninstall vClient and all of its components, with the Uninstall button highlighted beside Cancel

Step 4: Wait for it to finish

The vClient uninstall process will begin.

The vClient Uninstall window showing a progress bar with the message Stopping vClient process

The uninstall runs on its own. Leave the window open.

When the uninstall finishes, you will see the window below. Select Close.

The vClient Uninstall window confirming the uninstall process has been finished and you may now close this window, with a Close button

If the uninstall does not complete, or vClient reappears in the installed apps list, get in touch with the Validis Support team via support@validis.com. 

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