Errors you may see when viewing an engagement, and what to do about them
If you see any of these error messages when viewing an engagement, follow the steps below.
UI Error
The UI Error message.
Do a hard refresh of the page. Press Ctrl and F5 together. That resolves this error.
HTTP Failure Response Error
The HTTP failure response error.
Contact the Validis Support team so they can investigate.
Access token expired
The Access token expired error.
Contact the Validis Support team so they can investigate.