If you receive any of these error messages when viewing an engagement, please do the following:
UI Error:
Resolution:
When an error above appears, please continue by doing a hard refresh of the web page (Control (ctrl)+F5), which will solve this issue.
________________________________________________________________________________________________________________
HTTP Failure Response Error:
Resolution:
When receiving a HTTP failure response, please reach out to the Validis Support team to investigate this matter further.
________________________________________________________________________________________________________________
Access token expired:
Resolution:
When receiving a "Access token expired" error, please reach out to the Validis Support team to investigate this matter further.