When on the reconciling ledger section, you may notice numbers displayed on the left‑hand side of the screen. These numbers indicate new debtors that have been uploaded into your reconciliation.
What does the number represent?
The number on the left shows:
- The count of new debtor accounts found in the uploaded data
- Debtors that the system has not seen before
- Accounts that have not yet been matched to an existing ledger
These debtors require manual action before the reconciliation can proceed.
What action is required?
For each new debtor shown on the left:
- Review the debtor details
- Assign the debtor to the correct Ledger on the right‑hand side
Once assigned, the debtor becomes part of the ledger structure and will no longer appear as new in future reconciliations.