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  1. Validis Support
  2. Frequently Asked Questions

Frequently Asked Questions

Quick Answers to Common Questions

What is Validis?

  • How does Validis 'Connect' access my data?
  • Accessibility
  • Validis - Client Messaging
  • What is the Validis Admin Dashboard?
  • Who are Validis?
  • How do I upload my data to Validis?

Security

  • How is my data protected?
  • Accessing Your Account from Abroad
  • What does Validis extract from my accounting package?
  • Will the Validis team have access to my data?
  • What are the risks to my systems and data?
  • Security Incident Response - Can I see your process?

General Information

  • Help - I've forgotten my password!
  • Using Calendly to Schedule a Call with Our Support Team
  • Xero - Unable to select company due to multiple companies already existing
  • Validis Connect Microsoft .NET Framework and Windows Requirements
  • 'Invalid' or 'Expired' Invitation: How do I activate my account ?
  • vClient application is not installing and there is no error message
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