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  1. Validis Support
  2. Frequently Asked Questions
  3. General Information

General Information

  • Help - I've forgotten my password!
  • Using Calendly to Schedule a Call with Our Support Team
  • Xero - Unable to select company due to multiple companies already existing
  • Validis Connect Microsoft .NET Framework and Windows Requirements
  • 'Invalid' or 'Expired' Invitation: How do I activate my account ?
  • vClient application is not installing and there is no error message
  • Wrong portal URL
  • How do I contact Support?
  • "Invitation Invalid" message
  • How do I view reports?
  • What Data am I Viewing?
  • DataShare Connect did not remove itself?
  • How long will it take to share my data?
  • How long will my upload be in "Processing"
  • What is a Backup?
  • Why doesn't the formatting ribbon appear in the email customization screen?
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